Complaints

Complaints resolution

You can discuss your matter with the Director on 07 3372 7677, who will listen to and respond to your concerns. You can also make a complaint to our President of our Management Committee in writing to:

Management Committee President
PO Box 122
Inala Qld 4077

If your complaint is about our legal services and you are not satisfied with our resolution of your complaint, complaints can also be made by calling 1300 651 188 or writing to:

The CLC Program Manager
Legal Aid Queensland
44 Hershel Street
Brisbane QLD 4000

You may also contact the Legal Services Commission on 07 3564 7726 (or if you are ringing from outside Brisbane, on 1300 655 754) or by writing to lsc@lsc.qld.gov.au.

If your complaint is about our neighbourhood centre program and you are not satisfied with our resolution of your complaint, you can also complain by calling 131314 or by writing to

Customer Service Officer
Department of Communities
GPO Box 806
Brisbane QLD 4001.